Planning for End-of-Year Award Ceremonies

As Troops wrap up another amazing Program Year, the AHGstore is here to help you prepare for your Troop’s End-of-Year Awards Ceremony. Below are answers to common questions about ordering awards and recognition items.

How far in advance should I place my order?

The AHGstore team recommends placing your order at least four weeks prior to your Troop’s End-of-Year Awards Ceremony.

Ordering early helps ensure your items arrive in plenty of time for your ceremony.

How soon will my items ship after I place my order?

Due to high order volume from early March through the end of May, orders placed during this period are typically processed and shipped within three to five business days after the order is placed.

Our fulfillment partners work efficiently to process and ship orders as quickly as possible.

Important: Orders containing National Honor Troop Award items or an Abigail Adams Level Award must first be reviewed and approved by AHG National Headquarters. These orders will remain on hold until the review is completed, which may delay processing by an additional business day.

What shipping method should I choose?

Shipping options vary in cost and delivery time.

Shipping costs are determined by the carrier—not the AHGstore—and are based on:

• Shipping method selected

• Package weight

• Destination ZIP code

Standard shipping options

• USPS Ground Advantage

• UPS Ground

Faster shipping option

• USPS Priority Mail

  • Faster delivery than Ground options, but processing time remains the same as standard shipping.

Expedited option

• UPS Expedited

  • Processing time: 1–2 business days

  • Shipping time: Approximately 2 business days

This is the only shipping option that shortens order processing time.

Need additional help?

If you have questions about ordering items for your Troop’s End-of-Year Awards Ceremony, please submit a customer support ticket.