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We accept Visa, MasterCard, Discover, and debit cards with the MasterCard or Visa logo. We do not accept American Express.
The Troop Coordinator, Vice Coordinator, Troop Treasurer, Charter Representative, Troop Shepherd, and Troop Advancement Chair have access to purchase restricted items as Authorized Purchasers for their Troop. Trailblazer Mentors also have access to these restricted items. All Authorized Purchasers will receive an email with information on setting up their Authorized Purchaser accounts. Once the account is set up and the Authorized Purchaser is logged in to their account, these restricted items will be visible.
Unfortunately, we are unable to add to are modify an order once it has been placed.
Unfortunately, we are unable to cancel an order once it has been placed.
If you are ordering on behalf of a registered tax-exempt organization, please send a completed sales tax exemption certificate to taxspecialist@ahgonline.org. Send your sales tax exempt certificate from the email address associated with the AHGstore account that will place orders on behalf of the tax-exempt organization. Please ensure you are sending a sales tax exemption certificate and not an income tax exemption document. To be accepted, the form needs to be completed in its entirety and must list American Heritage Girls, Inc. as the seller. AHG's address is 35 Tri-County Parkway, Cincinnati, OH 45246.
Please make sure the form is signed and dated by the appropriate party in the tax-exempt organization. If your tax exemption certificate has an expiration date, please ensure that the certificate is not expired. We will contact you when the sales tax exemption has been applied to your account. Please wait until you receive this confirmation from us before placing an order that should not have sales tax applied.
Tax-exempt purchaser accounts on the AHGstore are intended solely for purchases made on behalf of the tax-exempt organization associated with the account. Any items purchased using a tax-exempt account must be for official use by the organization and not for personal purchases.
Misuse of a tax-exempt account, including using it for personal orders, may result in the account being revoked and the purchaser being responsible for any applicable sales tax. AHGstore reserves the right to review tax-exempt status and request additional documentation if needed.
If you have questions about tax-exempt eligibility or usage, please contact our customer service team before placing an order.
Orders generally leave the fulfillment center within 2–3 business days with the exception of high-volume seasons (August–September and April–May). You will receive an email notification once your order has shipped.
All returned items must be in saleable condition and received within 30 days of your original receipt of the merchandise. Shipping and handling fees are not refundable. Badges and patches are not eligible for return. When returning an item, please use our return form to speed up the processing of your refund.
The AHGstore does not accept Badge or patch returns or exchanges.
The AHGstore does not accept exchanges. If you would prefer a different item(s), you can return the existing item within the restrictions of the return policy, and place a new order for the item(s) you would like instead.
The status of your return can be found by logging in to your account and clicking on “Order History” under “My Account”.
Please submit a customer support ticket with your name, order number and information on the damaged, missing or incorrect item(s).
Please select your items for purchase and check out in one session. Items are not held in your cart.
The AHGstore periodically offers promotions. Keep an eye out for AHGstore emails and text messages for promotions, new product announcements, and special offers.
Please use the search bar toward the top of the page in order to find what you are looking for. Fewer keywords are generally better for searching. You can also use the filtering options to further refine your search. If you are searching for restricted items, please make sure you are using the email address associated with your name in AHGfamily and that you are an authorized purchaser.
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